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Ordering and Shipping
FAQ's
Q. How do I place a
window film order?
A. Our films
come in several sizes and is sold by the roll. When you click the "add
to cart" button, just change the number in the quantity box to however
many roll you need of that particular size.
Q.. Do you accept
orders from outside the US?
A. Yes
Q.
Which payment methods do you accept?
A. We accept all
Credit cards and Paypal.
Q. How long will it take to get my order?
A. Orders usually
take approx. 7-10 days to arrive at your home. We will send you an
email the day your order is shipped.
Q. Which shipping
methods do you use?
A. We ship via US
Postal Service by 3 day ground or Priority mail.
Q. What is your
return/refund policy?
A. We do accept
returns, however we do not refund shipping charges, only the retail
price of the film. The film must be returned to us at your
expense and it cannot have been cut, installed or damaged in any
way. It must be returned to us in resale condition for a refund
to be issued. Please advise us of any returns by email using this
address: ezfauxdecor@aol.com
Q. What
should I do if the film is damaged during shipment?
A. We
provide insurance for shipping damage, and once notified, ship you a
replacement order.
Please email us at
the following address: ezfauxdecor@aol.com
Give us your email address and the date you ordered your film. If
you have it, you can forward purchase receipt you received when the
order went through. We will ship your replacement film ASAP.
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